Shipping and Delivery Policy for Aathis Kitchen

1. Introduction Aathis Kitchen is committed to delivering fresh and high-quality food to our customers. This Shipping and Delivery Policy outlines the terms and conditions regarding food delivery services.

2. Delivery Areas

• We currently offer delivery services within [Insert Service Areas].
• Delivery availability depends on location and operational feasibility.
• Customers will be informed if their location is outside our delivery zone.

3. Delivery Timelines

• Estimated delivery time will be provided at the time of order confirmation.
• Standard delivery time is between [Insert Timeframe], depending on distance and order volume.
• Delays may occur due to traffic, weather conditions, or other unforeseen circumstances.

4. Delivery Charges

• Delivery charges may vary based on location and order value.
• Any applicable delivery fees will be displayed at checkout.
• Free delivery may be offered for orders exceeding a specified amount.

5. Order Tracking

• Customers may receive real-time updates on their order status via SMS, email, or our website/app.
• For assistance with tracking, customers can contact our support team.

6. Customer Responsibilities

• Ensure accurate address and contact details are provided at checkout.
• Be available to receive the order at the estimated delivery time.
• In case of non-availability, notify us promptly to reschedule delivery (subject to feasibility).

7. Failed Deliveries

• If the delivery is unsuccessful due to incorrect address, unavailability, or refusal to accept, the order may be canceled without a refund.
• Re-attempting delivery may incur additional charges.

8. Quality and Safety

• Orders are carefully packed to maintain quality and hygiene.
• If any issue arises with your order, please report it within [Insert Timeframe] for resolution.

9. Contact Information For any delivery-related queries, please contact us at:

Aathis Kitchen
72/1, [Opp. To PSR TILES] Nagore Salai, Ambalchathiram Turning, Karaikal 609 602.
81225 72024
aathiskitchenkklgmail.com